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As one of the leading construction recruitment companies in the UK, with seven branches across the country, PSR Solutions were achieving great success in their sector. With that success came a familiar problem - too much paperwork!

What they needed was a way to shift many of their time-consuming candidate workflows online. This would allow them to be completed away from their offices, with any subsequent documentation being automatically generated and stored inside their CRM.

Managing complex workflows

As with every recruitment specialist, the PSR workflows are unique and encompass a wide range of features including:

Multi-page application forms - in two different formats, one for permanent and one for contract candidates
Contracting company management
Identification management
eSignature service

Finding an off-the-shelf portal to handle these requirements proved to be impossible, so it was time to get creative.

Building the application

Using our robust development process we designed, prototyped, and constructed a self-serve onboarding portal that matched the PSR workflows exactly. Built on Microsoft frameworks, it's fast, secure and has a projected lifespan in excess of 15 years.

They also took advantage of our eSignature service which is specially designed for high-volume low-cost applications.

The benefits

Once the portal was released the effect was immediate. Where application forms were previously completed at a PSR office then painstakingly re-typed into the CRM, candidates could now fill in and sign the forms at home, attach required documentation and send them all straight into the CRM.

Consultants have been freed up from administration tasks, which represents a massive cost saving, and live candidate data starts appearing at their fingertips as soon as people complete and submit the forms.